Quick Start

VPNWH Connection and Split Tunneling Basics

Get your subscription from the user panel, import it on your device, and check that your apps use the right routes. If you already have an account or subscription, jump to the relevant step.

Menu names vary across operating systems and clients. Here, “subscription,” “configuration,” and “import” refer to the relevant places in the interface; use the labels shown in your user panel and client. Follow the main setup first—there’s no need to adjust protocols, routing, or DNS at the same time.

Create an Account and Open the User Panel

Have a username and password ready to save. No email address is required to create an account.

Choose the “Start Free” option below to open the VPNWH user panel’s account creation page. Enter a username and password as requested, check the details, and submit. No email address is required. Use a unique password and save it in a password manager, along with your username. You’ll need to sign in to the same account to check orders, get your subscription, or submit a support ticket. This button opens the account area; plan prices and available benefits are shown in the panel.

Once you’re done, check that the account overview is open. If you’re still on the sign-in page, use the username and password you just saved; there’s no need to create another account. If your browser is already signed in to a different account, confirm which one is active to avoid having your order and subscription on separate accounts. If you already have a VPNWH account, sign in and continue to the next step.

Use the account overview to check your plan and subscription, the plans section to choose an allowance, and the client downloads section to get the right app for your device. For now, just locate these sections; you don’t need to change any other settings. If you have trouble signing in or recovering access, check the FAQ. Don’t share your password with anyone offering to operate your account for you.

Start Free

Choose a Plan and Check Your Order Status

First, compare monthly data resets with data that lasts until it’s used up. Then choose based on how you’ll use it.

Open the plans section in the user panel and compare data allowances and billing. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. Estimate your needs based on how you use your devices: text searches and coding sessions use data differently from video streaming and file transfers. Don’t choose a larger plan based only on the number of devices—VPNWH supports unlimited devices.

If your usage is occasional, compare the data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They last until the data is used and never expire. Unlike a monthly plan, a data package doesn’t provide a recurring monthly allowance. Before choosing, check the plans and pricing page to compare prices, data, and reset terms.

Choose a plan in the panel, create your order as instructed, and complete payment. Alipay, WeChat Pay, and USDT are supported. Return to the panel and check that the order status and plan details match. If payment is complete but the panel hasn’t updated, refresh the order status first instead of creating the same order again. If you need help, keep your order details and explain the issue in a support ticket. Hide sensitive information on payment receipts before sharing them.

VPNWH offers a 14-day no-questions-asked refund. See the Terms of Service for details. If you later change your monthly plan, an upgrade partway through the billing period converts the price difference into remaining days; check the result shown in the panel before proceeding. Once your plan is active, get your subscription. This helps distinguish order issues from client connection issues.

Choose This Plan

Get Your Subscription and Keep Its Source Safe

Your subscription gives the client the routes and configuration associated with your account. It isn’t a regular webpage bookmark.

Open the account overview, confirm your plan details, then find the subscription or client import option. If the panel offers an import option for your client, use the matching one. Otherwise, copy the subscription link and paste it into the client’s remote subscription field later. The link is used to retrieve your configuration—don’t paste it into a public search box or post it in a group chat for someone else to check.

Use the panel’s copy button to avoid accidentally missing the beginning or end of the link. On a mobile device, you can sign in to the panel and copy the link on that same device, avoiding the need to send it elsewhere. If you must transfer it temporarily, use a trusted private method and delete any records you no longer need. Hide the subscription link in screenshots before asking for help.

Importing a subscription is more than manually adding a route name to a client. Once imported, the client reads the remote configuration and displays routes or policy groups. If the route configuration changes, use the client’s subscription update option to retrieve it again. If you see a format error, first check that you chose the right import method instead of repeatedly pasting the same link. For a detailed guide to failed updates, see Troubleshooting.

For now, keep track of the panel and subscription source, then get a client for your device. Don’t replace your account’s subscription with a configuration sent by someone else; otherwise, your plan, routes, and data details may not match.

Open the Account Overview

Import on Your Platform and Wait for Routes to Load

Get both the client and subscription from the user panel. Client download access depends on the panel.

Open the client downloads section in the panel and choose your device’s platform and the client recommended there. Installation packages aren’t publicly available; sign in to get the subscription, and check the panel for download access. Confirm your system type before installing, then import the subscription. Installing the app alone won’t usually give you any routes to choose from. The steps below cover proxy clients that support remote subscriptions and rule-based routing; menu names vary by app.

Get a Client

Windows: Add It from the Subscription or Configuration Page

Choose the Windows client in the panel, install it as prompted, and launch it. Return to the account overview and use the import option that matches the client. If your browser asks to open an app, check that it’s the right one before allowing the switch. To import manually, open the client’s “Subscription” or “Configuration” section, choose to add a remote configuration, paste the copied link into the address field, and save.

After saving, update the subscription and wait for routes or policy groups to appear. Then select the configuration you just imported. If the client has a system proxy switch, turn it on as instructed when you connect. If another proxy app is running, quit it before testing to avoid conflicts. There’s no need to enable every advanced network control during initial setup; use the standard method recommended in the panel first.

macOS: Import Your Subscription and Allow Network Access

Choose the macOS client in the panel. After installing and opening it for the first time, follow the system prompts to grant the required permissions. To import, open the matching app from the panel or add a remote subscription in the client’s configuration manager. Save and update the configuration, check that routes have loaded, then set it as the active configuration. Seeing the app in the menu bar doesn’t mean the subscription has been imported successfully.

When you connect, macOS may ask you to approve network-related permissions. Check that the request comes from the client you just installed, then follow the prompt. If websites open in your browser but not in a terminal or developer tool, check whether that app follows the system proxy settings. This is usually due to differences in how apps connect to the network, not something repeated reinstalls will fix. See the help center for related settings.

Android: Import and Check the Active Configuration

Get the Android client from the panel, install it as prompted, and open it. Return to the panel and try the matching import option, or add the link in the client’s subscription manager and update it. Once it’s loaded, select the configuration for that subscription, then choose an exit route in the routes or proxy section. If an old subscription is still listed, make sure you don’t connect to its configuration by mistake.

The first time you connect, Android usually asks you to authorize the VPN connection. Check the app name and allow it. Once connected, open your target app to test it. Apps that were already open may keep using an earlier connection, so fully close and reopen them. If you need the client to run in the background for extended periods, check the system’s battery and background activity restrictions. Complete the basic connection first; there’s no need to change every battery-saving option during installation.

iOS: Use the Matching Subscription Import Method

Check the panel’s current client instructions for iOS, then follow them to the relevant App Store page. Return to the panel and choose the matching import method. If you’re adding it manually, open the client’s subscription or configuration section, choose to add from a link, then paste, save, and update. Configuration formats vary across iOS clients, so use the option the panel provides for your chosen client.

When you connect, follow the system prompt to allow the VPN configuration and confirm it on your device. Return to the client and check the active configuration, selected route, and connection status before browsing. A VPN indicator means the connection configuration is enabled; it doesn’t confirm that your target website is reachable. Continue to the next step to test access.

On Linux, check the platform instructions in the panel and choose a client that supports the subscription format provided. Import and update the configuration before connecting. This guide covers the basic setup; for client-specific details, routing modes, and background behavior, see the FAQ on split tunneling and clients.

Connect and Check That Split Tunneling Works

Check both your target services and local sites—it’s more reliable than relying on the connection icon alone.

Choose a region suitable for your target service from the route list, connect, and check that the client shows a connected status. For your first session, use rules or split tunneling so requests that need international routes and local traffic are handled according to the rules. Clients may call this “rule mode” or something similar. Use the configuration recommended in the panel; there’s no need to switch to global mode just to test the connection.

Open an international website you want to use and check that it loads fully. Then visit a familiar local site to make sure everyday browsing still works. Next, test the app you actually need—for example, a browser, an AI tool, or a video app—by opening a page, sending a request, or playing a video. If the client has connection logs, check whether the app or domain matched the expected policy. If not, start with the app’s behavior and the currently selected configuration.

If a target service still won’t open, first confirm that the subscription has been updated, the right configuration is selected, and system connection permissions are enabled. Then try another route that meets the target region’s requirements and reopen the app. Change only one setting at a time so you can tell what made a difference. Account region, service permissions, and the status of the platform itself can also affect access. A successful connection doesn’t guarantee access to every third-party feature.

If you can’t connect at all, connect but can’t load pages, lose the connection in the background, or can’t update your subscription, go straight to the relevant section of Troubleshooting rather than repeating every step. When submitting a support ticket, include your device OS, client name, error message, network environment, and the steps you’ve tried. Hide your password and subscription link in screenshots. Open a ticket from the user panel.

Once everything works, keep this configuration and connect before opening the apps you want to use. If the route list changes, update the subscription first. To add another device, repeat the steps to get and import a client on that device. VPNWH supports Windows / macOS / iOS / Android / Linux with unlimited devices, but each device still needs its own import and authorization.

Start Free